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Joe Nangle
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Joe Nangle

Summary

Habitats.ai cofounder and venture building leader combining Carnegie Mellon Design MA with startup grit. Confident navigating the messy realities of growth, funding, and scaling from 0 to enterprise. Uniquely positioned to leverage founder experience, methodology expertise, and ecosystem relationships to sustainably grow and nurture ventures and partnerships.

Validated, de-risked, and secured $1.5M+ seed funding for four founder teams through cross-functional leadership while CX Principal at Mach49. Recruited as top sales performer to launch Sunrun customer experience team. Resolved project cancellation drivers with scaled customer experience programs (NPS +16, retention +10%) that transformed sales culture and improved 100,000+ annual solar customer journeys. Mentor to BU Questrom Honors Program & 2025 Cleantech Open "Rookie Mentor of the Year".

Education

Carnegie Mellon University

School of Design

MA

Pittsburgh, PA

2021

Coursework: Transition Design, Prototyping, Interaction Design, Design That Lasts, Design for Climate Change

Boston University

Questrom School of Management Honors Program

BS

Boston, MA

Magna Cum Laude

General Management (Top Concentrator), Environmental Analysis & Policy minor

Experience & Results

Mach49

2022 - 2024 β€’ CX Principal & Habitats.ai Cofounder β€’ Portfolio T Venture Studio β€’ San Francisco & New York (Hybrid)

  • Built extensive startup ecosystem network through active participation in pitch competitions, founder meetups, conferences, and climate tech communities. Facilitated introductions between client founders and 50+ potential investors, advisors, and strategic partners across Silicon Valley, Boston, NYC, and Saudi Arabian startup ecosystems.
  • Cultivated investor relationships and developed compelling pitches yielding 100% investor approval for $1.5M+ seed investments into supported founder teams within 6-12 months.
  • Mastered "Blueprint" methodology and facilitation, accelerating business model validation and customer development while working directly alongside early-stage founders.
  • Rapidly developed understanding in diverse problem spaces such as automated data compliance & security, nanomedicine, real estate development, and conservation tech through AI-enhanced domain framing, expert and stakeholder interviewing.
  • Co-founded Habitats.ai venture, leading user research and product development for novel biodiversity sensing technology. Secured pilot to assess, monitor, and support rewilding in one of Earth's largest nature reserves (26,500 sq-km).
  • Led global virtual and field research teams across 5+ countries, mentoring junior talent, collaborating with senior leadership, and adapting methodology for diverse market contexts.
  • Applied systematic research methodology to 200+ stakeholder interviews from cold outreach to insight synthesis, driving teams' product-market-channel fit, technical requirement development, and prototype iteration.

Sunrun

2015 - 2019 β€’ Customer Experience & Realization Program Manager β€’ US Residential Solar β€’ San Francisco, CA

  • Recruited as founding CX team member to leverage top sales performance ($3.5M annual revenue) and firsthand frustration with sales, operations, and customer challenges leading to 50% signed contract cancellation rate.
  • Led sales organization transformation to replace cancellation-prone "soft selling" with informed, consultative approach among thousands of direct and partner sales consultants.
  • Developed and delivered "Be the Guide" program through field research and collaboration with customers, sales teams, and external vendors to revamp training & collateral for wide-ranging markets and product offerings.
  • Scaled Verification Call program from conception to enterprise adoption. 100,000+ annual new customers complete a mandatory Verification Call as a critical step in project approval and expectation setting.
  • Designed and implemented Salesforce-integrated data capture with question-level score capture, audio recording, deal approval process integration, and automated scripting for two-site bilingual call center team with 50+ agents.
  • Tracked and analyzed data in collaboration with business analytics team to demonstrate 16-point NPS improvement and 10% greater likelihood of system activation among customers with successful verification call.

Gen110 β€’ 2013-2014 β€’ Sales & Operations Associate β€’ Residential Solar β€’ San Francisco, CA

Stōk β€’ 2012-2013 β€’ Project Coordinator β€’ Green Building Consulting and Certification β€’ San Francisco, CA

Skills & Technologies

Startup Ecosystem & Partnership Development: venture capital partnerships, product evangelism, partner enablement, solution selling, go-to-market (GTM) strategy, customer development.

Technical & Data Analysis: SQL, R, Python (Google Data Analytics Certificate in progress), agentic AI, prompt writing, requirements gathering, Excel, Airtable, Salesforce.com CRM, Jira.

User Research & Customer Intelligence: interviewing, journey mapping, user-centered design, synthesis, Figma, Miro.

Communication & Presentation: workshop facilitation, investor pitching, stakeholder management, content development.

Program & Product Management: cross-functional leadership, product strategy, Agile development, initiative launches.

Climate & Sustainability: sustainable business models, climate technology, biodiversity conservation, carbon markets.

Selected Projects

2025

  • Rapid prototyping and vibe-coding solo (+Claude) project. Frontend: Next.js (React framework), TypeScript, Tailwind CSS. Backend: Next.js API routes, Supabase (PostgreSQL database).
  • HiFinder helps users 1) answer "which headphone should I get" with data; 2) helps users reduce e-waste by finding their perfect pair in the used market (eBay, reddit.com/r/AVExchange, etc...), and 3) manage, catalog, and resell their audio equipment.

BioSCape Data Frontend

Web App β†’

2025

  • Product of a weekend "Nyhackathon" with Riley Roberts. Leveraged extensive biodiversity knowledge from Habitats.ai venture to build a first-of-kind visualization and mapping application developed to showcase unique biodiversity data from the NASA BioSCape mission.
  • Frontend: Vanilla HTML/CSS/JavaScript. Mapping: Leaflet.js for interactive maps. Tile providers: OpenStreetMap, Esri World Imagery, OpenTopoMap. Data Integration: NASA BioSCape/Earthdata, GBIF. Deployment: Vercel.

Mapping Wicked Problems: The Lack of Affordable Housing in Pittsburgh, PA

Medium Series β†’

2021

  • Collaborated as diverse 4-person team with law, architecture, and HCI backgrounds to analyze the multiple systemic and institutional structures limiting housing affordability.
  • Research culminated in 5-part Medium post series documenting process, lessons learned, and proposed strategic interventions.

GreenChoice Clean Energy Enrollment

Project Pitch β†’

2021

  • User research and prototyping for consumer renewable energy transition decision-making.
  • Conducted stakeholder interviews, journey mapping, and iterative design process to optimize customer experience for renewable energy adoption.

Service

Mentor - Cleantech Open

Program Info β†’

2024 to Present

  • Recognized as 2025 "rookie mentor of the year" for early-stage cleantech startups, providing guidance on customer development, go-to-market strategy, and fundraising.
  • Currently supporting Agrinova, a 3-member team building rapid, low-cost soil testing technology in collaboration with BU Photonics Lab.

Mentor - BU Questrom Honors Program

Program Info β†’

2023 to Present

  • Mentor for exceptional junior- and senior-year undergraduate business students.
  • Supporting course/major selection, career path navigation, managing neurodivergence.

Founder - BU Net Impact Undergraduate

Net Impact Global β†’

2008 to 2012

  • Awarded Scarlet Key, BU's highest student honor, in recognition of successful chapter founding to promote business sustainability career paths with positive global and climate impact.
  • Built membership to 40+ students and supportive staff sponsors, leading to "Gold" chapter recognition from Net Impact Central.