Joe Nangle

Coursework: Transition Design, Prototyping, Interaction Design, Design That Lasts, Design for Climate Change

General Management (Top Concentrator), Environmental Analysis & Policy minor

• Creative Dock × Mitsubishi Electric Innovation Center (MELIC): Led the customer research workstream on a 7-week venture sprint — ICP development, participant recruitment, interviewing, and synthesis across three venture theses (food-manufacturing technology, virtual power plants, and industrial remote monitoring). Personally ran 23 of the team's 28 stakeholder interviews; synthesis narrowed the team to industrial remote monitoring, and the Mitsubishi sponsor endorsed the findings to advance into a next-phase venture build-out.
• Analog Devices (via Greenlight Idea Lab): Teaching Greenlight's customer-research methods to two field application engineers while jointly running pain-point validation and concept-card interviews to guide development of AI-empowered tools for ADI's Apollo MXFE products. Conducted 12 interviews, validated pain points, and now prioritizing concept development through synthesis.
• Greenlight Idea Lab: Recruited and screened interview participants for early-stage research in the utility / grid-management space.

• Built extensive startup ecosystem network through active participation in pitch competitions, founder meetups, conferences, and climate tech communities. Facilitated introductions between client founders and 50+ potential investors, advisors, and strategic partners across Silicon Valley, Boston, NYC, and Saudi Arabian startup ecosystems.
• Cultivated investor relationships and developed compelling pitches yielding 100% investor approval for $1.5M+ seed investments into supported founder teams within 6-12 months.
• Mastered "Blueprint" methodology and facilitation, accelerating business model validation and customer development while working directly alongside early-stage founders.
• Rapidly developed understanding in diverse problem spaces such as automated data compliance & security, nanomedicine, real estate development, and conservation tech through AI-enhanced domain framing, expert and stakeholder interviewing.
• Co-founded Habitats.ai venture, leading user research and product development for novel biodiversity sensing technology. Secured pilot to assess, monitor, and support rewilding in one of Earth's largest nature reserves (26,500 sq-km).
• Led global virtual and field research teams across 5+ countries, mentoring junior talent, collaborating with senior leadership, and adapting methodology for diverse market contexts.
• Applied systematic research methodology to 200+ stakeholder interviews from cold outreach to insight synthesis, driving teams' product-market-channel fit, technical requirement development, and prototype iteration.

• Recruited as founding CX team member to leverage top sales performance ($3.5M annual revenue) and firsthand frustration with sales, operations, and customer challenges leading to 50% signed contract cancellation rate.
• Led sales organization transformation to replace cancellation-prone "soft selling" with informed, consultative approach among thousands of direct and partner sales consultants.
• Developed and delivered "Be the Guide" program through field research and collaboration with customers, sales teams, and external vendors to revamp training & collateral for wide-ranging markets and product offerings.
• Scaled Verification Call program from conception to enterprise adoption. 100,000+ annual new customers complete a mandatory Verification Call as a critical step in project approval and expectation setting.
• Designed and implemented Salesforce-integrated data capture with question-level score capture, audio recording, deal approval process integration, and automated scripting for two-site bilingual call center team with 50+ agents.
• Tracked and analyzed data in collaboration with business analytics team to demonstrate 16-point NPS improvement and 10% greater likelihood of system activation among customers with successful verification call.

2025

• Rapid prototyping and vibe-coding solo (+Claude) project. Frontend: Next.js (React framework), TypeScript, Tailwind CSS. Backend: Next.js API routes, Supabase (PostgreSQL database).
• HiFinder helps users 1) answer "which headphone should I get" with data; 2) helps users reduce e-waste by finding their perfect pair in the used market (eBay, reddit.com/r/AVExchange, etc...), and 3) manage, catalog, and resell their audio equipment.

2025

• Product of a weekend "Nyhackathon" with Riley Roberts. Leveraged extensive biodiversity knowledge from Habitats.ai venture to build a first-of-kind visualization and mapping application developed to showcase unique biodiversity data from the NASA BioSCape mission.
• Frontend: Vanilla HTML/CSS/JavaScript. Mapping: Leaflet.js for interactive maps. Tile providers: OpenStreetMap, Esri World Imagery, OpenTopoMap. Data Integration: NASA BioSCape/Earthdata, GBIF. Deployment: Vercel.

2021

• Collaborated as diverse 4-person team with law, architecture, and HCI backgrounds to analyze the multiple systemic and institutional structures limiting housing affordability.
• Research culminated in 5-part Medium post series documenting process, lessons learned, and proposed strategic interventions.

2021

• User research and prototyping for consumer renewable energy transition decision-making.
• Conducted stakeholder interviews, journey mapping, and iterative design process to optimize customer experience for renewable energy adoption.

2024 to Present

• Recognized as 2025 "rookie mentor of the year" for early-stage cleantech startups, providing guidance on customer development, go-to-market strategy, and fundraising.
• Currently supporting Agrinova, a 3-member team building rapid, low-cost soil testing technology in collaboration with BU Photonics Lab.

2023 to Present

• Mentor for exceptional junior- and senior-year undergraduate business students.
• Supporting course/major selection, career path navigation, managing neurodivergence.

2008 to 2012

• Awarded Scarlet Key, BU's highest student honor, in recognition of successful chapter founding to promote business sustainability career paths with positive global and climate impact.
• Built membership to 40+ students and supportive staff sponsors, leading to "Gold" chapter recognition from Net Impact Central.